Privacy Policy

Last updated: 6/11/2026

Overview

This Privacy Policy describes how TableSense ("we", "our", "us") collects, uses, and protects information when you use our QR menu, ordering experience, and administrative dashboards (the "Services"). By using the Services, you agree to the collection and use of information in accordance with this Policy.

Information We Collect

  • Account Information: admin email, workspace/restaurant name, and related settings.
  • Authentication Data: when enabled, we use Supabase Auth and may receive user IDs, email addresses, and authentication metadata (e.g., provider such as Google).
  • Order Data: menu items ordered, quantities, modifiers, totals, and bill requests for a given table/session.
  • Device/Session Data: basic session identifiers, timestamps, and client-side state used to provide a reliable ordering experience.
  • Optional Feedback: ratings and comments you choose to provide.

How We Use Information

  • To operate and maintain the Services (menu, orders, sessions, receipts).
  • To authenticate admins and secure access to workspaces.
  • To improve performance, reliability, and user experience.
  • To communicate important updates or service-related notices.

Cookies, Local Storage & Tracking

TableSense uses cookies and local storage to operate the site, remember settings, and optionally understand usage to improve the product. We present a cookie banner on first visit so you can choose which categories you allow. Your choice is stored in localStorage under the key ts_consent_v1.

  • Essential: required to provide core functionality (security, session flow, UI preferences). Always on.
  • Analytics: optional, used to measure performance and aggregate product usage (e.g., page performance timings). Only loaded if you consent.
  • Marketing: optional, used for attribution and to understand which channels bring visitors (e.g., Meta/Facebook Pixel). Only loaded if you consent.

You can change your choice at any time:. You may also clear site data in your browser to reset preferences.

Third‑Party Services

  • Supabase: database, authentication, and related infrastructure. Your data may be processed and stored by Supabase according to their policies.
  • Google (OAuth): when signing in with Google, Google may process authentication data in accordance with their own terms and policies.
  • Vercel Analytics & Speed Insights: privacy-friendly performance and usage analytics to help us understand aggregate app behavior. These load only if you enable the Analytics category in the cookie banner.
  • Meta/Facebook Pixel: used for attribution and marketing measurement. This loads only if you enable the Marketing category in the cookie banner.
  • TikTok Pixel: used for attribution and marketing measurement. It is currently loaded alongside our other essential tracking scripts.

We do not sell your personal information. We share data with these providers only to deliver the Services.

Data Retention

We retain information for as long as necessary to provide the Services and for legitimate business purposes, including security, backups, and legal compliance. You may request deletion of certain data, subject to our legal obligations and technical feasibility.

Security

We implement reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To make a request, contact us using the details below. We may ask you to verify your account or identity before we can respond.

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child provided us with personal information, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Policy from time to time. We will revise the “Last updated” date above and, when appropriate, provide additional notice within the Services.

Contact

Questions or requests about this Policy? Email us at contact@tablesense.app.